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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindi Belvin

Cindi Belvin

February 5, 2025

5  out of  5
rating by Cindi Belvin
"This office has the most personal touch and informative staff . They are so pleasant and helpful whenever I have questions about my policies."
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Samantha Young

February 4, 2025

5  out of  5
rating by Samantha Young
"Marcy Andrea was wonderful to work with. She walked me through everything and was so pleasant to talk to!"
We responded:
"Thank you so much, Samantha! We love to hear about our customer service in action and glad that Marcy was able to assist."
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Ian Vaughn

January 14, 2025

5  out of  5
rating by Ian Vaughn
"Brandon was great at setting me up with new policy and overall letting me save from the last carrier! Also seems like a great guy!"
We responded:
"Appreciate your great review, Ian! We are so glad to hear Brandon was able to assist in creating a policy right for you AND save money! Welcome to our State Farm family and looking forward to the many years to come!"
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cara grimmett

January 9, 2025

1  out of  5
rating by cara grimmett
"I’d give less if I could. Got dropped for making claims on a car that doesn’t exist anymore and a driver who isn’t driving anything. They have been notified of removal of this car and driver. We’re recovering from a horrible, life threatening accident and the woman who called literally didn’t even know that they had totaled the car a month ago. What is the point of insurance if you get punished for using it? She also REFUSED to escalate the call to anyone who wasn’t “just the messenger”. Apparently the underwriters are AI and can’t take calls or use critical complex thinking and neither can the employees."
We responded:
"Thank you for your feedback, Cara. I would be happy to talk further to address your concerns and always want to know how we can improve. Please feel free to give the office a call at (330)-929-2500 and ask for Meghan."
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Dana Bullock

December 27, 2024

5  out of  5
rating by Dana Bullock
"Tiffany has made insuring my car with State Farm very easy and affordable. Great service!!"
We responded:
"Thanks for the great review, Dana! We are so glad Tiffany was able to help with your auto insurance and at a great price! "
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J. Noah Spinner

December 23, 2024

5  out of  5
rating by J. Noah Spinner
"Fantastic service and representation. Special shout to Janet and Cynthia who have been super nice and helpful."
We responded:
"Appreciate your wonderful review, Noah! We are so glad to hear Janet and Cynthia were able to help!"
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Judy Piscazzi

November 5, 2024

5  out of  5
rating by Judy Piscazzi
"We have been customers of Meghan MacDonalds’ agency for at least 25 years and we are so grateful to her and her staff for all hard work and diligence they have put in to satisfy our needs. . Thank you, it’s hard to find people like this these days. We love you and know your other customers do too. Judy and Joe Piscazzi."
We responded:
"Truly appreciate your kind review and your business these past 25 years Judy and Joe! This is the level of customer service we strive to provide, and we are so grateful to have amazing customers like you!"
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Joshua Taylor

October 10, 2024

5  out of  5
rating by Joshua Taylor
"Mr. Brandon Snyder was fantastic. He was clear, concise, and read over all the options to ensure I had all the coverage I needed. He was very patient to all of my questions and offered answers to all questions I had with easy to understand answers. I’m so glad I changed and got Brandon!"
We responded:
"Thanks for the great review, Joshua! We love to hear about our customer service in action and glad that Brandon was able to help answer your insurance questions! "
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Hayley Loughney

September 27, 2024

5  out of  5
rating by Hayley Loughney
"The staff at Meghan McDonald’s office is fantastic. Communication was very quick and informative. They are knowledgeable and very helpful, especially for a first time home buyer. Highly recommend."
We responded:
"Appreciate the great review, Hayley! We are so happy to hear about your positive experience with our team and glad you were able to receive information about homeowners' insurance. Please don't hesitate to reach out if you have any questions along the way and congrats on the new home! "
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Latoya Williams

September 8, 2024

5  out of  5
rating by Latoya Williams
"Pleased with the service that I received! The process of moving my State Farm Policy for my car and renter's insurance from another state to Ohio was smooth and quick thanks to the service that Janet provided. She created multiple quotes for me quickly and walked me through the details of both. And, she assisted with getting my out of state policy and auto-pay canceled and helped setup auto-pay for my new policy."
We responded:
"Thanks for the wonderful review, Latoya! We strive to help find the right coverage for each individual and love to hear Janet was able to assist! Please don't hesitate to reach out and welcome to our State Farm Family!"
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Zenada Crandall

August 28, 2024

5  out of  5
rating by Zenada Crandall
"Marcy was great helping me get established with State Farm, which is a breath of fresh air from my previous insurance company! So grateful for State Farm!"
We responded:
"Appreciate your kind review, Zenada! Marcy is a great team member, and we are so glad to hear that she made process enjoyable! Welcome to our State Farm Family!"
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Edmond Rad

August 27, 2024

5  out of  5
rating by Edmond Rad
"We spoke with Brandon Snyder and he was excellent. Very professional and understanding. He made us feel welcome and heard. Helped us lower our quote price with ease! Highly recommend State Farm! We had lost our jobs and were unable to pay for a while, losing our coverage. But State Farm was happy to take us back! No extra fees or anything included! Thank you so much guys! Saved our butts! 5/5!"
We responded:
"Wow! Thanks for the great review, Edmond! We love to hear about our customer service in action and glad to hear Brandon was able to help save you money as well!"
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Enoch Frimpong

July 3, 2024

5  out of  5
rating by Enoch Frimpong
"After doing a lot of searching, State Farm came out as the best option as my insurance partner when I got my first car. I have never regretted choosing them!"
We responded:
"Thank you for the wonderful review, Enoch! We are so glad you selected our agency for your auto insurance needs!"
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Thomas Stan

May 26, 2024

5  out of  5
rating by Thomas Stan
"We've been using State Farm Insurance for decades and needed a new agent. After scanning reviews, we chose Megan MacDonald to be our new agent. Perfect choice. Megan turns out to be professional, intelligent, personable, and capable. Sometimes things just work out."
We responded:
"Thank you so much Thomas! We truly appreciate your business and was so excited to welcome you in our State Farm family."
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Vernon B

May 24, 2024

4  out of  5
rating by Vernon B
"They are nice people there.and they help me When I needed it. We been with state farm A long time. Thank you all."
We responded:
"Thank you for your kind words, Vernon! We love to hear about our customer service in action and look forward to the many years to come!"
Profile photo of Loraine Stan

Loraine Stan

May 16, 2024

5  out of  5
rating by Loraine Stan
"Meghan is friendly, knowledgeable about our policies, and a pleasure to have her as our agent."
We responded:
"Thank you for your review! Meghan and team are always happy to help with any questions along the way, and we're glad to hear we've been able to assist!"
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Renato Serpico

May 11, 2024

5  out of  5
rating by Renato Serpico
"Very good insurance agency I recommend it !"
We responded:
"Thank you so much for the kind words, Renato and looking forward to the many years to come!"
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Tiffany Bishop

April 5, 2024

5  out of  5
rating by Tiffany Bishop
"We have been with Meghan McDonald for 20 years and trust her and state farm with all our family insurance needs."
We responded:
"Thank you for your kind review, Tiffany! We have loved being a part of your family's growth and looking forward to the many years to come!"
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Beth Lopez

April 4, 2024

5  out of  5
rating by Beth Lopez
"Meghan's MacDonald has an incredible tenure with State Farm, she incorporates this wealth of knowledge as she guides her team in assisting and educating her neighbors, her presence is patient and kind. If you are lucky enough to be a client of Meghan's you truly are in good hands and are treated like a good neighbor."
We responded:
"We truly appreciate your kind review, Amanda! Our team strives to help customers find the perfect plan for their insurance needs and we love to hear about it in action! "
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Bill Neff

April 2, 2024

5  out of  5
rating by Bill Neff
"Excellent staff, excellent service !!!!! ❤️😇🙏🏻"
We responded:
"Appreciate the kind review, Bill! We are so glad to hear you've had an excellent experience with our staff and look forward to helping with your insurance needs in the future!"
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Jeff Vance

April 2, 2024

5  out of  5
rating by Jeff Vance
"I've been with Meghan since 2004. She and her staff are always professional, courteous, thorough, and they listen. I have shopped around here and there, and even online-only homeowners and car insurance; but they're either within a dollar or two or more for premiums. I have had claims here and there, and having the same person to talk to through these, and someone that tracks your claim progress as a person (and not an account) is invaluable and a great comfort. I currently have car and homeowners insurance, and have had a car loan in the past as well through her. Let their office give you an estimate. Go in and visit. I won't be leaving State Farm."
We responded:
"Thanks for the amazing review, Jeff! We love hearing about our customer service team and are so grateful to have clients like you as a part of our State Farm family. "
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Heather Humes

March 31, 2024

5  out of  5
rating by Heather Humes
"We have been with Meghan for years! She takes the time to go through everything with you and makes sure you are confident in your choices."
We responded:
"Thank you so much, Heather! We are so glad to hear that our team assists in explaining and reviewing all options available to help you feel confident in your policies! Customer service is our top priority and looking forward to the many years to come!"
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Debora Brown

March 22, 2024

5  out of  5
rating by Debora Brown
"They are very kind and they LISTEN."
We responded:
"Thanks for the great review, Debora! We truly appreciate you being our customer are so glad to hear about your experience with our team!"
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Nikki Errante

February 23, 2024

5  out of  5
rating by Nikki Errante
"Meghan always takes care to make sure everything is handled diligently and always responds in a timely manner"
We responded:
"We are so grateful for your kind words Nikki and value having you as a part of our State Farm family! "
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Kaley Reinhart

January 16, 2024

5  out of  5
rating by Kaley Reinhart
"I've used.Meghan's agency for many years and cannot recommend them enough. They are always willing to answer any question I have & are so helpful!"
We responded:
"Appreciate the great review, Kaley! We love to hear about our customer service team in action and glad to know of your positive experience!"